Legal information
Privacy Policy
How Nexia Systems handles website enquiries, project information, site photographs and customer communication.
Overview
This Privacy Policy explains how Nexia Systems collects, uses and protects information shared through this website, enquiry forms, emails, calls and project discussions. It is based on the privacy content of the existing Nexia website and has been formatted for the updated premium website experience.
Information We Collect
We may collect your name, phone number, email address, project location, product interest, site photographs, approximate sizes, message details and any information you voluntarily share while requesting a quotation, consultation, catalogue, callback or installation support.
Like most websites, basic technical information such as browser type, device information, IP address, pages visited and interaction data may also be collected for security, analytics and service improvement.
How We Use Information
- To respond to enquiries, quotation requests and appointment requests.
- To understand your site requirements and recommend suitable uPVC, aluminium, glass, railing, gate, pergola, canopy or shower enclosure systems.
- To coordinate consultation, measurement, product selection, fabrication planning and installation.
- To improve website performance, user experience and communication quality.
- To maintain records required for business, legal, tax, safety or dispute-resolution purposes.
Cookies And Website Tools
The website may use cookies or similar tools to support basic functionality, remember preferences, understand traffic and improve content. You can control cookies through your browser settings, but some website features may not work correctly if cookies are disabled.
Media And Uploaded Details
If you share site photographs, floor plans, opening sizes or project references, they are used only to understand the requirement, prepare suggestions, coordinate work and maintain project records. Please avoid sharing sensitive personal information inside images unless it is required for the enquiry.
Embedded Content And Third Parties
Some pages may include maps, videos, fonts, analytics, forms or other third-party tools. These services may collect data according to their own policies. Nexia Systems uses such tools only to support communication, presentation, navigation and website reliability.
Log Files And Analytics
As reflected in the earlier Nexia privacy page, standard website logs may record visitor activity such as IP address, browser type, internet service provider, date and time, referring pages and navigation patterns. This information is used to analyze trends, administer the site, improve content and protect the website.
Advertising And External Policies
If third-party advertising, analytics or embedded services are used, those providers may use cookies or similar technologies according to their own privacy policies. Nexia Systems does not control third-party cookies after you interact with external services.
Data Sharing
We do not sell personal information. Information may be shared with trusted team members, consultants, installation partners, service providers, hosting providers, payment or compliance support providers, and authorities where required by law or necessary for project execution.
Data Retention
Enquiry and project information may be retained for as long as needed to respond to you, manage quotations, complete project work, provide support, maintain business records, meet legal obligations or resolve disputes.
Your Rights
You may request access, correction or deletion of personal information shared with us, subject to legal and business record requirements. For any such request, write to sales@nexiasystems.in with enough detail for us to identify the relevant enquiry or project record.
Children's Information
Nexia Systems does not knowingly collect personal information from children. If you believe a child has shared personal information through the website, please contact us so the relevant information can be reviewed and removed where appropriate.
Security
We take reasonable steps to protect information from unauthorized access, misuse, loss or alteration. No online system can be guaranteed completely secure, so please share information carefully.
Contact
For privacy questions, contact Nexia Systems at sales@nexiasystems.in or visit our contact page.
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